Privacy Policy

Privacy Policy

Last Updated: 03 June 2026

At Saiyadna Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address (if provided)
  • Delivery Address
  • Billing Information

Order Information

  • Products ordered
  • Order history
  • Payment details (excluding sensitive card information)

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Verify and manage transactions
  • Send order updates and delivery notifications
  • Improve our products and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Sharing of Information

Nokhshi Katha does not sell, rent, or trade your personal information to third parties.

However, we may share necessary information with:

  • Delivery and courier partners
  • Payment gateway providers
  • Technology and hosting service providers
  • Government authorities when required by law

These third parties only receive the information necessary to perform their services.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may choose to disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

With your consent, we may send promotional offers, product updates, or marketing messages through SMS, email, or social media channels.

You may opt out of receiving promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Nokhshi Katha is not responsible for the privacy practices or content of those external websites.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of information where legally permissible

For such requests, please contact our customer support team.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page, and continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our official customer support channels.

Saiyadna Mart

Thank you for trusting Saiyadna Mart with your shopping experience.